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Casual Emergency Shelter Workers | Kenora Emergency Shelter

Reporting to the Executive Director and the Kenora Emergency Shelter Operations Team Lead the Shelter Worker is responsible for facilitating an atmosphere of safety and positive reinforcement.

The Shelter worker will work twelve-hour night shifts. They will participate as a member of a team of professionals whose focus is safety, stability and support for individuals in a housing crisis.

Qualifications:

  • Diploma in social sciences or human services as asset, High school graduation diploma or GED minimum
  • Experience working with individuals with mental health struggles and addictions and/or demonstrated ability to work with vulnerable populations
  • Personal qualities of empathy, understanding, and patience
  • Good interpersonal communication and relationship building skills
  • Ability to communicate professionally with community agencies
  • Knowledge of community resources
  • Cultural competence for diverse populations
  • Understanding and applied knowledge of Recovery Model
  • Understanding of trauma informed practice and implementation
  • Good documentation skills
  • Ability to learn and understand online scheduling
  • Proficient computer skills
  • Demonstrated understanding of personal space and ability to role model healthy boundaries
  • Ability to manage conflict and crisis situations
  • Ability to work independently as well as in a team environment
  • Creative problem solving
  • First aid & CPR/AED, Mental health first aid, and NVCI or willing to obtain

Duties:

  • Adherence to all policies and procedures of Canadian Mental Health Association, Kenora Branch
  • Assertive engagement with clients of the Kenora Emergency Shelter to connect them to services
  • Ensure safety and security of all patrons during shift, including interpersonal safety and security of the shelter
  • Logging patron contact throughout shift
  • Assess and assist patrons with personal needs (e.g. personal hygiene, nutrition, medical or emotional)
  • Monitor and supervise the shelter and patrons, assist patrons of the shelter with needs, questions and maintain shelter order in accordance with CMHA Kenora Branch policies
  • Referral to community agencies and services where appropriate
  • Ensure completion of shift responsibilities and routines
  • Perform administrative functions as directed
  • Communicate with shelter Team Lead of any building maintenance issues to be addressed
  • Preform general housekeeping duties such as laundry, sweeping and mopping of floors, emptying garbage cans, clean and sanitize intake area, washrooms, sleeping area and common areas
  • Assist with meal preparations, serving and clean up when required
  • Attend monthly staff meetings and education/training opportunities as required
  • Participate on specific committees or working groups as assigned by Executive director
  • Provide a safe environment by ensuring adherences to Workplace Health and Safety Regulations and Policies, Infection Control Guidelines, WHIMIS and Safe Work Procedures; including but not limited to Fire, Disaster and Evacuation Plans
  • Ensure client safety and client safety activities are emphasized throughout orientation of new staff members
  • Support an environment which avoids, prevents and corrects all activities or actions which may result in an adverse outcome in the delivery of mental health services
  • Responsible for self-care
  • Other duties as directed

Please submit resume by Mar-10th 2021 attention to:

Hiring Committee: Canadian Mental Health Association, Kenora Branch 227 Second Street South, 2nd Floor Kenora, Ontario P9N 1G1 Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

The Canadian Mental Health Association, Kenora Branch welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.


Mobile Crisis Worker (Registered Health Care Professional) Full-Time Position
(Municipality of Sioux Lookout and remote communicates in the Northern sub-region)

Summary:

This member of the Canadian Mental Health Association works alongside the Ontario Provincial Police to respond to individuals in a mental health crisis. This member is assigned to the Ontario Provincial Police detachment and provides mobile crisis response to individuals of all ages in the City of Kenora and surrounding area, including the Township of Sioux Narrows and Nestor Falls. The Joint Mobile Crisis Worker completes a comprehensive mental health assessment and links individuals to appropriate mental health services. The Joint Mobile Crisis Worker also provides follow-up to individuals within 24 hours of the initial crisis intervention. This position reports directly to the Executive Director of the Canadian Mental Health Association, Kenora Branch.

Qualifications:

  • BSW, MSW or registration with the College of Nurses of Ontario
  • Registration or eligible for registration with a regulatory College
  • Expertise in mental health/illness and mental health difficulties and treatment modalities
  • Assessment/ Evaluation skills
  • Working knowledge of community resources and agencies
  • Ability to work independently and in a team environment
  • Ability to manage conflict and crisis situations
  • Ability to work shift work and be flexible with hours
  • Provide on call support as required
  • Computer literacy and recording skills
  • Cultural Competence for diverse populations
  • Valid Driver’s Licence
  • Criminal Records Check
  • Certification in CPR and First Aid or willingness to obtain same

Duties:

Responsible for:

  • Adherence to all policies of the CMHA Kenora Branch
  • Assurance of confidentiality of all client, personnel and organizational records and information
  • Maintenance of client files and data files including updating of client information consistent with policies and procedures of the CMHA Kenora Branch
  • Maintenance of professional qualifications and registration
  • Provide crisis intervention and Advocacy
  • Collaborate with emergency services to stabilize crisis issues of individuals
  • Provide short-term crisis support services in order to facilitate a successful transition to longer-term supports and services
  • Provide short term follow-up and support to individuals following a crisis assessment
  • Provide resources and supports to family members of individuals in crisis
  • Provide education and support to key stakeholders for the purpose of enhancing crisis services within Kenora
  • Assessment of client needs and mental status and the development of appropriate recovery plans
  • Facilitate and monitor crisis recovery plans
  • Assist police officer(s) by providing guidance and expertise in determining apprehension criteria through de-escalation techniques
  • Assist at hospital if any apprehension under the mental health act occurs of an individual
  • Participation in ongoing training and education and application of new skills to practice
  • Coordinate shift management as per established policies and procedures
  • Knowledge and implementation of trauma informed care
  • Participate in staff meetings and recovery plan meetings
  • Participate on specific Committees or task or work groups as assigned by the Executive Director (e.g. Rapid Intervention Services Table)
  • Provide a safe environment by ensuring adherences to Workplace Health and Safety Regulations and Policies, Infection Control Guidelines, WHIMIS and Safe Work Procedures; including but not limited to Fire, Disaster and Evacuation Plans
  • Ensure client safety and client safety activities are emphasized throughout orientation of new staff members
  • Support an environment which avoids, prevents and corrects all activities or actions which may result in an adverse outcome in the delivery of mental health services
  • Participation in administrative and office functions
  • Responsible for self-care
  • Other duties as directed

Please submit resume by Mar-05 2021 attention to:

Hiring Committee: Canadian Mental Health Association, Kenora Branch 227 Second Street South, 2nd Floor Kenora, Ontario P9N 1G1 Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

The Canadian Mental Health Association, Kenora Branch welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.


Joint Mobile Crisis Worker (Registered Health Care Professional)
Full-Time Position City of Kenora and surrounding area, Township of Sioux Narrows and Nestor Falls)

Summary:

This member of the Canadian Mental Health Association works alongside the Ontario Provincial Police to respond to individuals in a mental health crisis. This member is assigned to the Ontario Provincial Police detachment and provides mobile crisis response to individuals of all ages in the City of Kenora and surrounding area, including the Township of Sioux Narrows and Nestor Falls. The Joint Mobile Crisis Worker completes a comprehensive mental health assessment and links individuals to appropriate mental health services. The Joint Mobile Crisis Worker also provides follow-up to individuals within 24 hours of the initial crisis intervention. This position reports directly to the Executive Director of the Canadian Mental Health Association, Kenora Branch.

Qualifications:

  • BSW, MSW or registration with the College of Nurses of Ontario
  • Registration or eligible for registration with a regulatory College
  • Expertise in mental health/illness and mental health difficulties and treatment modalities
  • Assessment/ Evaluation skills
  • Working knowledge of community resources and agencies
  • Ability to work independently and in a team environment
  • Ability to manage conflict and crisis situations
  • Ability to work shift work and be flexible with hours
  • Provide on call support as required
  • Computer literacy and recording skills
  • Cultural Competence for diverse populations
  • Valid Driver’s Licence
  • Criminal Records Check
  • Certification in CPR and First Aid or willingness to obtain same

Duties:

Responsible for:

  • Adherence to all policies of the CMHA Kenora Branch
  • Assurance of confidentiality of all client, personnel and organizational records and information
  • Maintenance of client files and data files including updating of client information consistent with policies and procedures of the CMHA Kenora Branch
  • Maintenance of professional qualifications and registration
  • Provide crisis intervention and Advocacy
  • Collaborate with emergency services to stabilize crisis issues of individuals
  • Provide short-term crisis support services in order to facilitate a successful transition to longer-term supports and services
  • Provide short term follow-up and support to individuals following a crisis assessment
  • Provide resources and supports to family members of individuals in crisis
  • Provide education and support to key stakeholders for the purpose of enhancing crisis services within Kenora
  • Assessment of client needs and mental status and the development of appropriate recovery plans
  • Facilitate and monitor crisis recovery plans
  • Assist police officer(s) by providing guidance and expertise in determining apprehension criteria through de-escalation techniques
  • Assist at hospital if any apprehension under the mental health act occurs of an individual
  • Participation in ongoing training and education and application of new skills to practice
  • Coordinate shift management as per established policies and procedures
  • Knowledge and implementation of trauma informed care
  • Participate in staff meetings and recovery plan meetings
  • Participate on specific Committees or task or work groups as assigned by the Executive Director (e.g. Rapid Intervention Services Table)
  • Provide a safe environment by ensuring adherences to Workplace Health and Safety Regulations and Policies, Infection Control Guidelines, WHIMIS and Safe Work Procedures; including but not limited to Fire, Disaster and Evacuation Plans
  • Ensure client safety and client safety activities are emphasized throughout orientation of new staff members
  • Support an environment which avoids, prevents and corrects all activities or actions which may result in an adverse outcome in the delivery of mental health services
  • Participation in administrative and office functions
  • Responsible for self-care
  • Other duties as directed

Please submit resume by Mar-05 2021 attention to:

Hiring Committee: Canadian Mental Health Association, Kenora Branch 227 Second Street South, 2nd Floor Kenora, Ontario P9N 1G1 Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

The Canadian Mental Health Association, Kenora Branch welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.


Full-Time, Residential Support Worker for Safe Bed Program

The Canadian Mental Health Association, Kenora Branch will be opening a Safe Bed Program within Kenora for individuals with mental health and addiction crisis who are coming from incarceration and the justice system and unnecessary hospitalization by providing them with voluntary community crisis accommodation and support. The service recipients of this program will be unsuitable for hospital admission by medical professionals, and inappropriate for arrest and detention by police, but in need of supportive, short-term mental health residential placement.

The Residential Support Worker is responsible for supporting individuals while facilitating an atmosphere of safety, independence, social interaction and community involvement. The Residential Support Worker will work alone for twelve-hour shifts to facilitate 24/7 shift coverage. They will participate as a member of a team of professionals whose focus is safety, stability and support for individuals who are medically stable, not a safety risk to themselves or others, and are therefore, not suitable for hospital admission or criminal detention.

Qualifications:

  • Diploma in social sciences or human services an asset, High School Graduation Diploma minimum
  • Experience working with individuals with mental health and addiction limitations or demonstrated ability to work with vulnerable populations
  • Personal qualities of empathy, understanding, patience
  • Ability to participate side by side with individuals to accomplish tasks, develop meaningful activities
  • Ability to carry out and model activities of daily living
  • Interpersonal communication and relationship building skills
  • Ability to communicate professionally with community agencies
  • Knowledge of community resources
  • Cultural Competence for Diverse populations
  • Recording skills
  • Computer skills
  • Demonstrated understanding of personal space and ‘boundaries’ and the ability to role model same
  • Ability to manage conflict and crisis situations
  • Ability to work independently as well as in a team

Duties:

  • Adherence to all policies of Canadian Mental Health Association, Kenora Branch
  • Side by side support/teaching in activities and skills of daily living
  • Ensure medications are appropriately stored and delivered to clients at the appropriate times and dosages, and documented
  • Supporting clients with developing, participating and following through with recovery plans/coordinated care plans
  • Ensure the safety and security of all residents during shift, including interpersonal safety and security of the residence
  • Monitor individual recovery plan/coordinated care plan compliance and changes in mental health symptoms
  • Interface with community services and programs with and on behalf of residents
  • Plan for groceries, meals, household maintenance and supplies in conjunction with other residential support staff
  • Ensure the completion of shift responsibilities and routines as identified in agency policy and procedures
  • Maintenance of client files and data files including updating of client information consistent with agency policies and procedures
  • Attend monthly staff meetings and educational/training opportunities as required
  • Documentation of all shift changes using the electronic scheduling software and follow agency policies and procedures
  • Participate on specific committees or working groups as assigned by the Executive Director
  • Provide a safe environment by ensuring adherences to Workplace Health and Safety Regulations and Policies, Infection Control Guidelines, WHIMIS and Safe Work Procedures; including but not limited to Fire, Disaster and Evacuation Plans
  • Ensure client safety and client safety activities are emphasized throughout orientation of new staff members
  • Support an environment which avoids, prevents and corrects all activities or actions which may result in an patient safety incident in the delivery of mental health services
  • Responsible for self-care
  • Other duties as directed

Please submit resume by Mar-05 2021 attention to:

Hiring Committee: Canadian Mental Health Association, Kenora Branch 227 Second Street South, 2nd Floor Kenora, Ontario P9N 1G1 Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

The Canadian Mental Health Association, Kenora Branch welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.


Full-Time, Assertive Community Treatment Team Leader

The Team Leader directs the Assertive Community Treatment Team (ACTT) in providing treatment, rehabilitation and support services to identified clients with severe and persistent mental illnesses. The Team Leader supervises and evaluates the multidisciplinary team in conjunction with appropriate psychiatric support to ensure excellence in the delivery of respectful, courteous, and professional service. Functioning as a practicing clinician on the team, the Team Leader must be registered or licensed in one of the regulated health professions found within ACTT.

Qualifications:

  • BSW, MSW or registration with the College of Nurses of Ontario
  • Registration or eligible for registration in a regulated health profession
  • Knowledge of mental health/illness and mental health difficulties
  • Assessment/ Evaluation skills
  • Working knowledge of community resources and agencies
  • Cultural Competence for Diverse populations
  • Ability to work independently and in a team environment
  • Computer literacy and recording skills
  • Valid Driver’s Licence
  • Criminal Records Check
  • Certification in CPR and First Aid or willingness to obtain same
  • Supervisory and program management experience is desirable.

Duties:

  • Adherence to all policies of the CMHA Kenora Branch
  • Adherence to the Ontario ACTT Standards
  • Assurance of confidentiality of all client, personnel and organizational records and information
  • Participation in staff recruitment
  • Maintenance of client files and data files including updating of client information consistent with policies and procedures of the CMHA
  • Participation in training and educational opportunities
  • Maintenance of professional qualifications
  • Participation in administrative and office functions
  • Shift management as per established policies and procedures
  • Direct the day to day clinical operations of the ACT Team
  • Participate in staff recruitment, orientation, and performance supervision according to the CMHA and ACTT Policies and Procedures
  • Develop and maintain program policies and procedures and revise as necessary
  • Advocacy, education as indicated
  • May provide case management for an assigned group of clients and their families. This includes providing side by side individual support to assist clients in obtaining the necessities of daily living.
  • Assessment of client needs and mental status and the development of appropriate treatment plans
  • Facilitate and monitor the implementation of client treatment plans
  • Participate in daily staff meetings and treatment plan meetings
  • Carry out and document quality-assurance activities and reviews of program services
  • Initiate and maintain, in collaboration with ACTT staff, working relationships with law enforcement and other human service agencies and with information community resources (i.e. landlords, employers)
  • Be available for crisis intervention and for emergency staff supervision and consultation
  • Participate on specific Committees or task or work groups as assigned by the Supervisor
  • Provide a safe environment by ensuring adherences to Workplace Health and Safety Regulations and Policies, Infection Control Guidelines, WHIMIS and Safe Work Procedures; including but not limited to Fire, Disaster and Evacuation Plans
  • Ensure client safety and client safety activities are emphasized throughout orientation of new staff members
  • Support an environment which avoids, prevents and corrects all activities or actions which may result in an adverse outcome in the delivery of mental health services
  • Responsible for self care
  • Other duties as required

Please submit resume by March-5th 2021 attention to:

Hiring Committee: Canadian Mental Health Association, Kenora Branch 227 Second Street South, 2nd Floor Kenora, Ontario P9N 1G1 Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

The Canadian Mental Health Association, Kenora Branch welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.


Mobile Crisis Worker (Registered Health Care Professional)
Full-Time Contract Position until March 31st, 2024 (Municipality of Sioux Lookout and remote communicates in the Northern sub-region)

Summary:

This member of the Canadian Mental Health Association works alongside the Ontario Provincial Police to respond to individuals in a mental health crisis. This member is assigned to the Ontario Provincial Police detachment and provides mobile crisis response to individuals of all ages in the City of Kenora and surrounding area, including the Township of Sioux Narrows and Nestor Falls. The Joint Mobile Crisis Worker completes a comprehensive mental health assessment and links individuals to appropriate mental health services. The Joint Mobile Crisis Worker also provides follow-up to individuals within 24 hours of the initial crisis intervention. This position reports directly to the Executive Director of the Canadian Mental Health Association, Kenora Branch.

Qualifications:

  • BSW, MSW or registration with the College of Nurses of Ontario
  • Registration or eligible for registration with a regulatory College
  • Expertise in mental health/illness and mental health difficulties and treatment modalities
  • Assessment/ Evaluation skills
  • Working knowledge of community resources and agencies
  • Ability to work independently and in a team environment
  • Ability to manage conflict and crisis situations
  • Ability to work shift work and be flexible with hours
  • Provide on call support as required
  • Computer literacy and recording skills
  • Cultural Competence for diverse populations
  • Valid Driver’s Licence
  • Criminal Records Check
  • Certification in CPR and First Aid or willingness to obtain same

Duties:

Responsible for:

  • Adherence to all policies of the CMHA Kenora Branch
  • Assurance of confidentiality of all client, personnel and organizational records and information
  • Maintenance of client files and data files including updating of client information consistent with policies and procedures of the CMHA Kenora Branch
  • Maintenance of professional qualifications and registration
  • Provide crisis intervention and Advocacy
  • Collaborate with emergency services to stabilize crisis issues of individuals
  • Provide short-term crisis support services in order to facilitate a successful transition to longer-term supports and services
  • Provide short term follow-up and support to individuals following a crisis assessment
  • Provide resources and supports to family members of individuals in crisis
  • Provide education and support to key stakeholders for the purpose of enhancing crisis services within Kenora
  • Assessment of client needs and mental status and the development of appropriate recovery plans
  • Facilitate and monitor crisis recovery plans
  • Assist police officer(s) by providing guidance and expertise in determining apprehension criteria through de-escalation techniques
  • Assist at hospital if any apprehension under the mental health act occurs of an individual
  • Participation in ongoing training and education and application of new skills to practice
  • Coordinate shift management as per established policies and procedures
  • Knowledge and implementation of trauma informed care
  • Participate in staff meetings and recovery plan meetings
  • Participate on specific Committees or task or work groups as assigned by the Executive Director (e.g. Rapid Intervention Services Table)
  • Provide a safe environment by ensuring adherences to Workplace Health and Safety Regulations and Policies, Infection Control Guidelines, WHIMIS and Safe Work Procedures; including but not limited to Fire, Disaster and Evacuation Plans
  • Ensure client safety and client safety activities are emphasized throughout orientation of new staff members
  • Support an environment which avoids, prevents and corrects all activities or actions which may result in an adverse outcome in the delivery of mental health services
  • Participation in administrative and office functions
  • Responsible for self-care
  • Other duties as directed

Please submit resume by Mar-12 2021 attention to:

Hiring Committee: Canadian Mental Health Association, Kenora Branch 227 Second Street South, 2nd Floor Kenora, Ontario P9N 1G1 Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

The Canadian Mental Health Association, Kenora Branch welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.


Contact Information

To find additional contact information and directions to find us please click here.

1 (807) 468-1838
227 Second Street South
Kenora, Ontario
P9N-1G1
This email address is being protected from spambots. You need JavaScript enabled to view it.
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